On August 26, Ita will start selling tickets for its flights from October 15. This was announced by the airline in a note, explaining that the launch of the marketing of tickets follows the achievement of the certifications that Ita obtained from ENAC on 18 August.
The offer to the old Alitalia
The board of directors resolved to transform the non.binding offer already sent on August 16 to the extraordinary administration of Alitalia into binding. This offer includes 52 aircraft, a related slot number, in addition to the contracts and ancillary assets of the Aviation branch to start operations on 15 October.
For the president of Ita, Alfredo Altavilla, “An indispensable condition and our first priority is to complete the negotiations with Alitalia as quickly as possible in Extraordinary Administration for the sale of the Aviation perimeter. We trust in a constructive interaction with the trade unions to equip Ita with a new innovative employment contract capable of ensuring structural competitiveness of the company with its competitors ”.
Tickets on sale
Tickets will be on sale on 26 August on the website www.itaspa.com, in travel agencies and at airport ticket offices. The site will be a first service release, designed to allow customers to purchase tickets complying with what is defined in the interaction between the European Commission and the Italian Government. Ita has already planned the creation, after the start of operations, of a totally new website and based on the most innovative technologies that allow a renewed experience to customers.
Ita, confirming the attention to the territories served by connections in territorial continuity, will follow with interest the evolution of the affair and is available to evaluate participation in the public tenders that the competent Authorities will want to announce for the assignment of the routes operated with service charges. public.
“In recent days, with the release of Enac certifications, we have reached an important milestone in the history of Ita. Now we are preparing to achieve another fundamental result: the start of commercialization“, underlines the CEO and CEO Fabio Lazzerini.” These results – he continues – have been possible thanks to the women and men of the company who have done hard work in the past weeks. We now have complex new goals ahead of us for the operational launch on October 15th and numerous projects to be completed in order to create an efficient, sustainable, digital airline, capable of facing future challenges with flexibility and in full discontinuity with the past “.
Refunds from the former flag carrier
Alitalia under extraordinary administration will soon issue a timely and direct communication, via e.mail, to customers who have purchased flights departing from 15 October. The note includes instructions for handling tickets. This is what is stated in an Alitalia press release. In order to ensure full consumer protection, the option will be given replace the flight with another equivalent operated by the Company by 14 October; otherwise it will be possible to receive a full refund of the ticket.
The communication campaign – continues the note – responds to the company’s desire to manage the situation in a clear and transparent way, protecting the consumer. Since midnight today Alitalia will no longer sell flight tickets from 15 October and “at the same time will send a prompt and direct communication, by e.mail, to customers who have purchased flights departing from 15 October. The note includes instructions for handling tickets “.
In order to ensure full consumer protection, “the possibility will be given to replace the flight with another equivalent operated by the Company by 14 October; otherwise it will be possible to receive a full refund of the ticket“. The communication campaign” responds to the company’s desire to manage the situation in a clear and transparent way, protecting the consumer “.