Madrid City Council, Gonzalez Byass and TOUS, awarded the Grand Prize at the SAP Quality Awards 2021

SAP Spain has delivered this Tuesday of the SAP Quality Awards 2021, some awards that -in their 12th edition- recognize the quality of the deployment and implantation projects based on its technology and that show the impetus that Spanish organizations are giving to digitization In all sectors of activity.

In an event held in Madrid, which represents the return to the presence of this ceremony after the pandemic, the work of a fortnight of projects has been awarded in the categories of ‘Business Transformation’, ‘Rapid Time to Value’ and ‘Digital Pioneers’, highlighting “for the excellence of their approach and execution” the Madrid City Council, González Byass and TOUS as deserving of the Grand Prize awarded by SAP.

“These projects show that, after the pandemic, Spanish organizations continue to promote their digitization both through large transformation projects with which they seek reinvent yourself and prepare for any future uncertainties, as of others that promote changes in people management, training, budgets, travel expenses, customer experience, etc. There is a great variety of them and a great diversity of sectors, and in general, in all of them we see a clear commitment to the cloud, “said Anna Oró, Chief Operating Officer of SAP Spain.

During his speech, the board of directors congratulated the companies and organizations that have received the Grand Prize and the rest of the winners of this edition, “for their vision of the future, for the drive to innovate in their organizations and for the careful in the search for excellence in these projects “. “I also want to congratulate the ‘partners’ who have contributed to achieving outstanding quality, and who have followed the Customer Success strategy to better serve customers and help them make projects a success,” he added.


The jury, made up of SAP executives and external professionals, including members of AUSAPE (Association of Users of SAP Spain), has recognized the Madrid City Council with the Grand Prize in the ‘Business Transformation’ category for the migration project to SAP S / 4HANA Enterprise Cloud, with which the economic-financial and Human Resources areas are managed. This is the first milestone within the ‘Program for the internal transformation of the Madrid City Council’ and has had Minsait as a ‘partner’.

The jury has valued the methodology used -SAP Activate-, the governance model, the management of change that involves the transition from on-premise to the cloud and the permanent focus on the implementation of standards. “Maintenance tasks have been simplified and standardized, performance has been improved, have the necessary infrastructure to improve the user and taxpayer experience, have a 24×7 service level and reduce the size of the database. data “, explains the jury.

In ‘Rapid Time to Value’, the selected one has been González Byass by ‘GBknowit’, a project based on the rapid implementation of the SAP Litmos training solution. Among the most outstanding aspects are its transformational approach, which has promoted a culture of innovation, knowledge and learning in its workforce, made up of more than 900 employees, located in Spain, the United Kingdom, Mexico, the United States, Chile, China and Germany, in an implementation time of just nine weeks.

To achieve this, they have used the SAP Activate methodology and its Best Practices. As a result, it has been possible to respond to the development demand of employees, to add to the cohesion of a staff dispersed throughout the world thanks to a global solution, as well as to address key aspects for their digital transformation in relation to analytical exploitation, digital marketing or cybersecurity. All this, connecting external content from e-learning platforms and own content, with Minsait as a ‘partner’.

For its part, In ‘Digital Pioneers’, the Grand Prize went to TOUS for the Omnichannel Management project with SAP Commerce Cloud, which has been implemented in more than 170 stores in Spain, Portugal, Mexico and the USA and has made it possible to convert physical stores into digitalized and connected centers. Carried out in a period of just 6 months, it has incorporated innovative multichannel sales elements (delivery on the day and shipping from the store for ecommerce sales), which have turned physical establishments into ‘dark stores’ (delivery spaces for products purchased online ).

The benefits include better customer service (delivery on the day), optimization of stock management (online publication of store stocks), improvement in the standardization of processes (tool for stores), consistency of data and the reduction of support and maintenance costs. All this has resulted in significant growth in online sales and improved customer service, as explained by the jury. The implantation has been carried out by Seidor.


In addition to the Grand Prize winners of each of the three categories, thirteen other projects have been recognized during the gala. In the field of ‘Business Transformation’, the winners have been Acciona, with Stratesys as partner; Navantia, with Capgemini as a partner; Saica Pack, with a total of three partners: Hiberus, SOTHIS and DISI; and Votorantim Cimentos Europe, Asia & Africa, with Accenture as a partner.

In the field of ‘Rapid Time to Value’, the winners have been H&T Presspart, with Seidor as a partner; Leitat, with Seidor also as a partner; Nabiax and Lineox, with NTT Data Spain as a partner; and PRIM, with Stratesys as a partner.

Finally, in Digital Pioneers, those selected were Greenalia, with Seidor as a partner; Grupo Corporativo Fuertes, with SAP Professional Services as a partner; Hochland Española, with the help of Clariba as a partner; and UFD Grupo Naturgy, with Accenture as a partner.

By Editor

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