Schiphol airport in Amsterdam, one of the busiest in Europe, will compensate passengers who missed flights due to huge queues, the management of that Dutch airport announced today.
Like many other airports in Europe, Schiphol has experienced major disruptions in recent months due to staff shortages as the airline industry recovers from the coronavirus pandemic.
“Many people were really looking forward to their holiday abroad, especially after two years of the corona virus. We are very sorry that some missed their flight due to the long line at security,” said airport CEO Dick Benschop.
The airport will reimburse passengers who missed their flight from April 23 to August 11. Costs include booking a new flight and accommodation near the airport.
Passengers have until September 30 to submit a request.