Spain has fined five budget airlines – Ryanair, EasyJet, Vueling, Norwegian Air and Volotea – for violating consumer rights, the BBC reports.
The reason was the surcharges that low-cost airlines require from customers for various services, including hand luggage, choosing a seat when flying with children and printing a boarding pass at the airport. The head of Ryanair said that because of this decision the company will not be able to set low ticket prices.
The Spanish Ministry of Social Rights and Consumer Protection said the total fines for the five companies would amount to 179 million euros, and were due to “unlawful practices.” The country’s authorities also included the refusal to accept cash when purchasing tickets at the airport.
The largest fine – 107.8 million euros – was received by the Irish company Ryanair, which is the largest low-cost airline in Europe and the second largest in terms of traffic in the world. She was one of the first to demand additional payment for hand luggage (this practice began in November 2018).
Vueling will have to pay 39.3 million euros, EasyJet – 29.1 million, Norwegian Air – 1.6 million, and Volotea – 1.2 million.
The size of the fine is determined based on how serious authorities consider the violations to be and how much they believe the airlines earned from the violations.
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