At BNP Paribas Fortis, a reconciliation consultation between trade unions and management has turned out nothing. The trade unions report this. They submit a strike notice.
BNP Paribas Fortis announced at the end of January that it wants to outsource part of the activities of the Client Service Center, customer service. More than 500 people should make the switch to Accenture.
According to the bank, the consultancy company has technological solutions that offer an answer to the challenges with which BNP Paribas Fortis is struggling, such as the increased complexity due to additional regulations.
The unions demanded that the bank would withdraw the plan by February 14, but the management did not respond to that. There was another reconciliation attempt this week, but according to the unions it failed. “Every proposal in which our colleagues stay in the bank is swept off the table,” it sounds in a pamphlet.
The trade unions say they are forced to make a strike notice. “We remain convinced that there are alternatives. We are further considering the next steps and further actions. “