Windows error prevents computer from turning off

Theo PCWorldon social networks such as Reddit, Facebook, Since it is a mandatory update, the platform will install it automatically.

As soon as Microsoft released KB5074109 in the middle of last month, technology sites recorded a series of errors, such as “black screen of death” (formerly blue screen), Outlook application crashes, File Explorer ignoring settings stored in files. desktop.ini. Additionally, some third-party apps do not work on the platform.

Microsoft later confirmed the issue on its support page, and labeled the shutdown and remote desktop connectivity issues “resolved,” but left the remaining bugs unaddressed. The company also recommends installing an emergency update to resolve the issue. However, the above problems continue to be recorded, even causing additional errors on some older versions such as Windows 10 Enterprise LTSC 2019 and Windows 10 Enterprise LTSC 2021. Unlike Windows 10 for end users, which has stopped working since October 2025, these two platforms for specialized and stable systems still receive monthly patches until 2027 and 2029.

Theo Bleeping Computersthe cannot be disabled error occurs when the device is running System Guard Secure Launch, a Windows security feature that is activated at system startup to protect against threats. Besides, Virtual Secure Mode (VSM) is also the cause of the error.

On the support page, Microsoft confirmed that the problem exists on some systems, cannot be completely resolved and is researching a solution.

Until a new update is available, users can turn off Windows computers by entering the command shutdown /s /t 0 Go to Command Prompt and press Enter. The next Windows Patch Tuesday patch is expected to be released by Microsoft on February 10.