Are you switching to Claude IA? What you need to know before using this tool

Claude is the artificial intelligence assistant developed by Anthropican AI research and security company founded in 2021 by former OpenAI employees. The tool works as a chatbot capable of answering questions, writing texts, analyzing documents, programming and even performing more complex tasks autonomously within automated workflows, depending on the plan and version used. It can be accessed through the official website, mobile applications or integrated with other work tools through connectors and the API, used mainly by companies and developers.

One of the differences Anthropic highlights is so-called “Constitutional AI,” a training approach that uses a set of defined ethical principles to guide the model’s behavior, rather than relying solely on direct human feedback. In practice, this means that security is treated as part of model development, rather than as a layer added later. Anthropic itself monitors how Claude is used in practice, through an ongoing study called Anthropic Economic Indexto understand what type of task people turn to AI most for.

When a message is sent to Claude, it does not travel unprotected over the Internet. Anthropic implements layers of security that begin with data transport and extend to server storage. Communication between a browser or application and Anthropic servers is encrypted to industry security standards, meaning it makes it difficult for a third party to intercept or read conversations as they travel over the network. Inside Anthropic servers There are access controls based on roles, that is, not all company employees can access user data, which is restricted to specific teams that need to manage the infrastructure.

Certifications are the most objective way to demonstrate that a company really follows good security practices. Anthropic has three main certifications:

• SOC 2 Type II certification It means that independent third-party auditors examined Anthropic’s security controls for months and confirmed that everything was working correctly in practice. This indicates that this is an ongoing assessment, with controls defined in the security policies that worked consistently during the audited period.
• ISO 27001international standard for information security management. It is recognized globally and often required by large European and multinational companies when evaluating technology providers. It covers aspects ranging from password policy to security incident response plans.
• ISO 42001 is more recent and specific for AI systems. Evaluates how Anthropic manages risks related to artificial intelligence, including processes for the development, oversight and responsible use of models, as well as monitoring for potential harmful behavior.

For companies that need even stricter compliance, Anthropic offers Specific contracts for sensitive use casessuch as those related to health data or regulatory compliance. In these situations, data retention, access, and even server location can be negotiated.

“It is worth clarifying that these certifications ensure that Anthropic’s infrastructure, access controls and security processes are in order. They do not mean that Claude never makes mistakes, nor that his answers are always accurate or certain. They mean that the company follows good practices to protect the data you send, and that this protection is regularly audited by third parties.”, comments Mario Micucci, Computer Security Researcher at ESET.

Conversations with Claude are stored on Anthropic servers, with two immediate purposes: to allow access to history on different devices and to maintain context within the same conversation. Additionally, for users of the free and paid versions of Claude (Free, Pro, Max), Anthropic gives the option to allow conversations to be used to train and improve future AI models. If allowed, the company can retain data for up to five years. If rejected, conversations are automatically deleted after 30 days.

For those who use Claude at work, if the company pays for the Claude API or uses Enterprise mode, data is never used by default to train any model. This is one of the reasons why many businesses migrate to paid accounts or through APIs. The data is processed, but not absorbed by the AI ​​learning system. Therefore, an employee who uses Claude Free or Pro in their personal account is subject to consumer policies. A developer using the enterprise API is protected by enterprise policies.

For those who use Claude in Latin America, there is a additional layer of regulation . Although the level of requirements varies significantly between countries, legal frameworks exist throughout the region that regulate how personal data can be collected, stored and processed, regardless of the tool used.

“In practice, the use of artificial intelligence is considered a form of personal data processing in many of these regulatory frameworks. This means that, when Claude is used to process data from clients, patients or any information that allows an individual to be identified, legal obligations may be activated such as having a valid basis for processing, informing data subjects and applying appropriate data protection measures.”, adds Micucci.

According to ESET, some key security and privacy points are enable two-step authentication (2FA) on the account and use a strong, unique password. Se They have found more than 225,000 accesses to AI tools for sale on the Dark Weboften stolen by malware. Also, keeping the operating system and antivirus updated helps prevent these threats. Explore Claude’s privacy settings. In the “Privacy” or “Data Controls” section, you can disable chat history and refuse to train models with the data. If you work for a company, make sure there is a clear policy on what AI can be used and in what context.

“Claude is a powerful and relatively safe tool, but no AI is safe. Using it well means knowing when to use it, when not to use it. Before sharing something with an AI, it is important to ask yourself if it is information that we would like to make public. For example, trade secrets, customer data, access credentials and sensitive information they should never go to any AI tool. If you really need it, you should use an enterprise account with specific contracts or tools that work locally.”, concludes ESET’s Micucci.