Luna Park and Superland were prohibited from charging fees to accompanying disabled people

The decision was made after dozens of complaints received by the commission, the authors of which claimed that both parks did not recognize the certificate giving the accompanying person the right to free entry. After an inspection, the commission concluded that the company violated the rules on the availability of services.

According to the law, exemption of an accompanying person from payment is not a benefit, but one of the measures to ensure accessibility, allowing a person with a disability to use public services on equal terms.

The company received an order requiring it to stop charging companions entitled to free admission; make changes to the procedure for serving visitors and correct information on the official websites of the parks. Ir Hashuim is obliged to fulfill these requirements within 21 days.