Disturbances for Bank Austria customers: Suddenly the account was empty

The change in the IT system sometimes causes incorrect information on account balances and bookings.

This is currently happening to numerous customers at UniCredit Bank Austria major disruptions in online banking. “Savings accounts are not currently displayed,” reads the caption of a message addressed to all customers in the mobile banking app. “Due to a necessary Conversion Savings accounts are currently not displayed in 24You, MobileBanking and BusinessNet. Work is already underway to restore services.”

The background to the information is not comprehensible Bookings with some customers. In some cases, according to “Krone”, accounts should also no credit whatsoever show more, further it should Double and multiple bookings have come.

“We regret “It is very important that due to a necessary change that took place in the background, in some cases there were double or multiple bookings for withdrawals or transfers,” said Bank Austria in a statement. “Of course, the bank will ensure that this is done as quickly as possible Bookings on the value date to put right. We apologize for the inconvenience.” A Hackerangriff is excluded.