Air: why a typo on your ticket can cost you dearly

A single letter of your first name misplaced when buying a plane ticket and the typo ends up costing you 500 euros. “The equivalent of what we paid for the original round trip,” grimaces Inane. This is the mishap experienced by his wife, Yasemin, on October 22. That day, Turkish Airlines refused to allow her to board the plane for her return flight from Kayseri, Turkey, to Paris. The first name on the ticket does not correspond to that on the identity papers presented by this French woman of Turkish origin. “She had written Yasmine rather than Yasemin. A stupid mistake,” argues her husband, Inane.