80% of companies consider that their staff requires more training in generative AI, according to NTT DATA

He 80 percent of companies consider that their Staff requires more training related to Generative Artificial Intelligence (AI) and more than half say that their staff is not prepared to work with this technology, which highlights the need to promote preparation and talent in this area.

This has been reflected in the data collected in the seventh edition of the report. ‘Smart Industry 4.0 2024’ prepared by the technological NTT DATA together with the Industry 4.0 Observatorywhich highlights the main conclusions related to the use of AI, digital transformation, its adoption and the challenges that these technologies entail.

In this sense, the report details that the industrial sector presents a “insurmountable key challenge”as is the talent preparation. So much so that 80 percent of the companies surveyed have indicated that they need more training as a key element among professionals to “get the most value” from generative AI.

According to NTT DATA, this lack of talent is “relevant”, since the 44 percent of companies plan implement generative AI in the next “two or three years”, with the aim of prioritizing the applications of this technology that offer the highest return on investment, such as cost optimization.

Taking this into account, as the company has assessed, it is a “high” percentage to not have trained professionals in terms of generative AI. In fact, 50 percent of companies have stated that they do not have personnel trained to work with this technology.

On the other hand, the report points out that this need to delve deeper into generative AI is not only relevant for the evolution of the business, but also for professional development. Thus, as shared by NTT DATA, only 35 percent of companies feel “sufficiently capable” to attract and retain talent specialized in digital technology.

All of this highlights “even more” the importance of continuous training, as well as the need to Collaborate with educational institutions to promote this technological talent. “These findings point to a digital skills gap which, if not addressed, could slow down the development of the industry and its transition towards a more efficient model based on technology”, stated NTT DATA.

OTHER TECHNOLOGIES

Beyond AI, which is a priority in the technology sector, companies have also adopted different technologies such as IoT (Internet of Things) which, according to the company, “lead the way“. This technology has a projection of use in almost 90 percent of companies in the coming years.

As detailed in the report, other of the most adopted technologies are ‘big data’, the cloud and cybersecurity, that “are in the center of investment strategies”, with the aim of driving improvements in decision-making in real time, as well as guaranteeing greater protection.

With all this, the recommendations included in the report urge companies to Implement generative AI graduallystarting with those areas “with the greatest potential for success and optimization.” Likewise, it also encourages companies to add clear ROI metrics.

Following this line, the report emphasizes the importance of “sharing success stories within the sector”, since 40 percent of the companies surveyed say they do not have practical examples of how to implement generative AI in their services.