Microsoft has announced the restoration of some of the services it offers in Microsoft 365, that had remained blocked for hours after a drop registered worldwide, with the exception of the web version of Outlook, in which they are still working to reactivate it.
Several users of this productivity platform with cloud technology, which hosts applications such as Microsoft Word, Excel and OneDrive, among others, shared on social networks and in the Microsoft forum that They had problems accessing to two of these services. Specifically, to Teams and Outlook.
When trying, an error message was displayed stating ‘Something went wrong’ and despite having updated the applications, cleared the cache and cookies or restarted the browser and device, the error – which This was also reported by the DownDetector portal – it was maintained, as reported by one of those affected in the Microsoft Community.
The company announced early Monday that it was investigating an issue affecting users trying to access the Microsoft Exchange online email service or the calendar functionality of the Microsoft Teams app, as stated in its X profile. .
Shortly, the firm announced that it had added “a complete list of the affected services and scenarios” in the Microsoft 365 Administration Center, identified as ‘MO941162’. With this, he clarified that he had begun to implement a solution and that, while it was being deployed, he had also begun to perform manual restarts of a set of servers that were “in an unhealthy state.”
With this, it updated its Service Status web page, where it noted that Microsoft 365 users were experiencing problems accessing their Outlook email inbox. through the web and that there were delays in sending communications.
In the case of Teams, the company recognized that the platform’s customers could not create or update virtual events, such as meetings or webinars, access their calendar to create or update meetings, among other actions, or create and add users to the teams. chats.
In their latest update, those responsible for Microsoft 365 have reported that they have restored all affected services, except for the web version of Outlook, which It continues to affect some users. With this, it has clarified that it has applied mitigation measures to reduce mail waiting queues and that it continues to monitor its activity to guarantee the stability of the service.