AI robots replace workers and assist in surgery

The information was shared by Mr. Le Quang Hiep, Sales Director of Phenikaa-X Joint Stock Company, at the conference “Application of artificial intelligence (AI) in business operations at Hoa Lac High-Tech Park” on December 24. /12.

According to Mr. Hiep, AI is participating in many fields such as healthcare, transportation, education and supply chain management. At Tam Anh Hospital, imported AI robots have supported more than 100 surgeries with high precision, helping to minimize risks for patients and improve treatment efficiency.

In the manufacturing sector, Mr. Hiep gave the example of Phenikaa-X robot application at Samsung factories in Thai Nguyen. This robot not only moves goods weighing hundreds of kilograms but also replaces the work of 6 workers for 16 hours. This not only helps save operating costs but also improves production efficiency.

Or at Amazon, delivery time is reduced from 3.5 days to 2.8 days on average thanks to AI forecasting demand and managing inventory. Similarly, Yamaha also improved inventory conversion rates by accurately predicting market demand.

Dr. Nguyen Huy Toan, FPT Software AI Center, commented that AI not only changes the way businesses approach customers but also creates tools to support consumer analysis. AI FPT Software has used big data processing tools to synchronize company data, helping to improve customer service quality.

However, experts also warn that when applying AI, businesses need to prepare enough data sources and ensure transparency in the development process. Ms. Vu Thi Hanh, Viettel AI solution consultant, pointed out challenges that businesses face, including lack of professional personnel, inconsistent data and risks related to privacy. “Businesses need to develop clear solution strategies and adhere to the principles of responsible AI adoption,” she said.

Regarding solutions to promote AI application in Vietnam, experts propose building a multi-dimensional cooperation model, connecting research centers, pioneering businesses in the field of AI and technology solution providers. . This model not only helps businesses access technology more easily, but also creates the foundation for a solid AI ecosystem in Vietnam.

In addition, businesses need to build a strategy to manage data results, apply AI to specific fields, invest in infrastructure, and establish an AI ecosystem to optimize benefits from technology. This.