The failed modernization of the Sonos app leads to the dismissal of Patrick Spence as CEO

The failed modernization of the application Sonos has led to the exit from CEO, Patrick Spence, who has been replaced as interim Tom Conrad, who has already promised to restore order after months of internal confusion.

Spence joined Sonos in 2012, where he has served as CEO for the past eight years, during which time he has expanded the company’s product line, introducing headphones and sound bars and redesigning speakers. Was.

It is also the person responsible for the redesign of the Sonos appreleased in May of last year. This, however, came with so many bugs that it called into question the quality of its products and its ecosystem, something that several subsequent updates failed to correct and that has even forced the postponement of the launch of new products.

This has also led to the departure of Spence, whom replaced by Tom Conrad on an interim basis, as reported in Bloomberg. A member of the board of directors, he is one of the creators of the Pandora music service and has also held senior positions at Snap, Quibi and Zero Longevity Science.

In an email sent to employees, reported by Bloomberg, Conrad acknowledged that “when it doesn’t work, our customers are left without power and they are right to think that we have let them down.” He has also shared his intention to take Sonos into new areas, beyond speakers.