Representatives of 16 teams presented their product development process and new technology features to the Jury of the Artificial Intelligence Product Awards 2024.
The Final Presentation Round took place online throughout the day of August 16. During the interview, each team had 3 minutes to present their research results and 7 minutes to answer questions from the jury members. The groups focused on clarifying unclear factors so that the jury members could make the most accurate decision.
To understand the projects clearly, before entering the interview round, the Organizing Committee asked the teams to clarify information about the level of impact of the solution on people, society, production and business; Uniqueness and creativity in terms of technology; applicability; effectiveness; Meaning and necessary conditions for large-scale product deployment.
As the first group to compete, author Nguyen Do Dung from Enfarm Agricultural Technology Company introduced “Technology for measuring and advising on plant nutrition”. This is a handheld sensor technology that utilizes an AI model based on a comprehensive analysis of the interaction of four factors: soil, water, plants and fertilizers, thereby developing optimal farming processes that use resources and improve productivity under any climatic conditions. The product aims to use fertilizers effectively and provide an accurate, easy-to-use soil nutrient measurement tool for farmers.
The group uses the enfarm app to measure plant nutrition. Photo: Research Group
With the question about the collected measurement indexes and specific crop objects from judge Dr. Nguyen Kim Anh, CPO VinBigdata, the representative of the competition team said that in the immediate future, they are aiming at “billion-dollar crops” with high commercial value such as coffee and durian. Plant index information is collected by measuring N, P, K, pH, humidity, conductivity and temperature or measuring the reduction of nutrient sources to know how fast or slow the plant is growing. Currently, the device is applied in 70-80 real gardens. The device has a lifespan of 1 year.
Judge Associate Professor Dr. Nguyen Phi Le, Hanoi University of Science and Technology, suggested that the team take advantage of AI in collecting and analyzing data as well as accurately measuring indicators, while paying attention to measures to increase the life of the device.
Next is OmiBot – a solution from the Minh Phuc Transformation Joint Stock Company team with the goal of leveraging the power of Generative AI to bring superior experiences to users. The virtual assistant for the call center was developed in 2020, using LLM and Agentic Workflow technology to build an automated bot for quick responses under 1 second. Combined with traditional NLP, OmiBot creates flexible scenarios, ensuring great control.
Chatbots using artificial intelligence (AI) also include BIDV’s customer care support solution or AMstack Vietnam’s AI chatbot customer care solution in the healthcare sector in collaboration with Ho Chi Minh City University of Medicine and Pharmacy Hospital.
Representative of AI – GOV project presented online to the jury on the morning of August 16. Photo: Screenshot
Another solution from Promtete technology company, AI – GOV, provides public services, supporting civil servants and public employees in administrative reform such as land procedures and law lookups. Chatbots answer questions for citizens and businesses to save costs and increase initiative in searching for information.
Developed over two years, the team said the product’s new feature is generative AI to converse in natural language like a human. In addition, the team also researched its own algorithm to minimize the “AI hallucination” phenomenon to reduce errors and increase the accuracy of the chatbot’s responses.
Jury members, Mr. Vu Anh Tu (CTO of FPT Corporation) and Dr. Phi Le both expressed their concerns about the accuracy of the chatbot, the application model factor implemented to minimize hallucination. In addition to the difficulty in collecting data such as changes in circulars and decrees, the team also needs to pay attention to the cost and operating infrastructure, Jury member – Dr. Vo Sy Nam, Scientific Director and Co-founder of GeneStory Company, recommended.
This year, AI applications in the banking and finance sector have also been built by many teams, such as the Smart Customer Relationship Management system (WOWCRM) from GMO-Zcom Runsystem. According to this unit, the solution chooses AI as a competitive advantage, helping to manage customer relationships for businesses (manual document processing, applying solutions with sales service features, analyzing and predicting customer shopping behavior). The uniqueness of the project lies in the integration of OCR technology and the use of AI chatbots that use internal data sources and seek information through chat bot access.
The contestants were asked by Associate Professor Le to explain the AI model on real data files, standardize how to evaluate the accuracy of the OCR extraction tool, and use the model to solve the problem of detecting sales opportunities and accurately classifying customers.
FPT IS Company Limited’s project pioneers in using AI to automatically extract data from petrol pumps and automatically complete invoices. Photo: Contest group
The next presentation is a banking industry application solution for safe treasury management, akaCam – a video data analysis platform applying artificial intelligence (AI) from Quy Nhon Center for Research and Application of Artificial Intelligence.
According to the research team, the akaCam box stands out with facial recognition technology, behavior recognition, and gestures, helping to manage registration forms, control unusual behavior in the vault, or count money according to regulations. The team was asked to share about the behavior recognition and analysis model as well as the models used to demonstrate the creativity of real-time processing and support for connecting multiple types of cameras.
In each presentation, the jury asked questions to the representative of the competing group to discuss the model and core technology of AI development in business and life. The jury members also gave feedback so that the authors could demonstrate the novelty, creativity of the product and how clearly AI is applied.
Prof. Dr. Chu Duc Trinh, Principal of the University of Technology, Vietnam National University, Hanoi, said that in terms of AI technology, some groups are mainly using it at an available level, without many breakthroughs, but highly appreciated the ideas and scale of data collection.
One example is the Nom digitization, storage and lookup platform developed by FPT IS-IDA (Nom-Easy). The solution applies AI technology such as image processing and natural language processing (NLP) to extract and reproduce Nom data with high accuracy. According to the research team, the total number of documents used is 60,000 Nom documents, based on the digitization of the Han-Nom dictionary. Compared to traditional methods, the application of AI technology helps reduce human and equipment costs in the process of preserving and digitizing documents. In the discussion, the team said that they also encountered technological difficulties in identifying Han-Nom character errors. The jury also gave suggestions on data collection and data training to increase recognition accuracy.
In the final round, the teams were also required to directly test the tool in front of the jury to demonstrate the feasibility of the product.
Aiva platform interface of Aiva Group, a pioneering AI assistant solution in Vietnam. Photo: Contest group
After the competition, 5 members of the Expert Council including prestigious scientists, experts in the field of artificial intelligence and young technology leaders from large corporations and enterprises will select the top 5 outstanding projects and award prizes at the AI4VN Festival.
The winner will be honored and receive media benefits on VnExpress Newspaper worth 100,000,000 VND, and will be connected to interested partners to apply, expand the market, and sell products.
The competition will award prizes within the framework of the Vietnam Artificial Intelligence Day 2024 (AI4VN 2024) program at the National Convention Center, Hanoi, August 23.