Reasons why you should turn the suitcase wheels outward when weighing your luggage

When performing check-in procedures with checked baggage, passengers must weigh their suitcases before the conveyor belt operator takes them to the next processing area.

Placing suitcases in the correct direction is not mandatory at all airports, but staff often recommend that passengers turn the wheels outward. This position helps the wheel not have to bear direct force or makes it easier for loading and unloading staff.

Normally, passengers should place their suitcases so that the wheels are facing upwards or backwards in the direction of movement of the conveyor belt, helping to minimize the risk of damage during transportation.

Reduces the risk of entrapment

Baggage on the conveyor belt moves through many curves, with many connections, gaps and diverters. The wheels are the part that is most easily entangled, can get stuck in slots, guides or rotate in place, causing the suitcase to not move, affecting the whole process.

When the wheels are facing up or facing out, the contact part is flat, helping the suitcase slide more stably. If the wheels are facing inward or lying down, they are susceptible to breaking or breaking the plastic part attached to the suitcase when impacted or stuck.

In case the suitcase stops or gets stuck, staff can see the wheels more clearly, making it easier to pull or re-adjust.

Protect your suitcase from damage

If the wheels turn inward or are crushed, they are susceptible to broken axles, misalignment, and wheel cracks. In addition, this also helps reduce direct pressure on the cake. This protects the wheels, the most easily damaged parts, from sharp bends and impacts during transport.

Passengers should use suitcases with durable materials, safety locks and suitcase covers to best protect their luggage.

At many large airports such as Changi (Singapore) or Tokyo Haneda (Japan), the conveyor system is very complex with many curves and slopes. Placing suitcases in the right direction helps reduce congestion, speed up luggage handling, and help luggage move more smoothly in the automatic system.