VAT reduction: receipt causes problems

Both retailers and IT experts doubt whether these can be resolved in such a short time. “Many of those affected will need the cash register manufacturer, and deadlines will certainly be tight,” reports Markus Knasmüller, managing director of BMD Systemhaus in Linz.

Receipt needs to be adjusted

Due to the new, irregular tax rate of 4.9 percent, forms such as the receipt also need to be adjusted. “Where it used to be 20 percent, it probably now has to be 20.0 so that it looks nice,” explains Knasmüller.

Thousands of cash registers need system changes

According to a survey commissioned by the Management Consulting/IT Association, 41 percent of all customers of cash register manufacturers need to adapt their systems. Those funds that are technically limited to only four tax rates would need a system change. According to the manufacturers, there are several thousand such cash registers in use.

Furthermore, new items are required, rebookings for inventory and warehousing as well as the correct assignment of codes. In bakeries and pastry shops in particular, various problems with defining certain foods continue to cause headaches.

BMD system house with a turnover of more than 100 million euros

The business software manufacturer BMD, based in Steyr, was able to surpass the 100 million euro mark for the first time in the past financial year with sales of 103.5 million euros. The profit after taxes is in the double-digit million euro range, said Knasmüller on Monday in Linz. The largest acquisition in the company’s history took place in January: the takeover of payroll software in Switzerland with a purchase price of around 5 million euros.

More than 30,000 customers

1,500 new customers were acquired in 2025/26; in total, BMD counts more than 30,000 companies, auditors and tax advisors in Austria, Germany, Switzerland, the Czech Republic, Hungary and Slovakia among its customers. BMD currently has 834 employees.