Refurbed brings the refurbished into the world of music

The operation follows that already known to the company’s users: each instrument is subjected to a verification and restoration process before sale, including cleaning, technical control, professional adjustment and, when necessary, replacement of strings and components subject to wear, such as potentiometers, jacks, switches and mechanics. Added to this is an aesthetic evaluation sheet of the instrument, designed to give the buyer a clear picture of the conditions before purchasing. The service comes with a one-year warranty, 30-day return policy and free shipping.

For the company this is a strategic, as well as commercial, step. According to data released by refurbed, the musical instruments category recorded the best-performing debut in the company’s history, with double the growth compared to the average of other categories at launch.

“Some of the world’s most iconic music was created on instruments with decades of history,” said Peter Windischhofer, co-founder and CEO of refurbed. “A guitar doesn’t lose value because it has been played: it acquires character. We want choosing refurbished to become natural for musicians, just as it already is for smartphones and laptops.”

The choice to focus on musical instruments is part of a broader logic linked to the circular economy. Since these are products designed to last decades, the instruments lend themselves well to a second commercial life: extending their use through professional reconditioning, explains the company, helps reduce the demand for new production and keep existing resources in circulation.

The launch comes in a phase of more general expansion of refurbed, which in recent years has progressively expanded its catalog beyond consumer electronics. The refurbished musical instrument category is already available across the company’s European markets, with further instruments announced on the way in the coming months.