Da Nang Airport will be installed with an AI camera system to assess human density, warn passengers and provide solutions to operations departments.
According to the content of cooperation in developing a smart airport terminal between Da Nang International Terminal Investment Joint Stock Company (AHT) and FPT Software, signed on the afternoon of April 22, the AI camera system will be installed in the second quarter. and completed in October 2024.
Cameras are installed at airline check-in areas to assess passenger density to assist operations departments in quickly detecting hot spots in real time and offering effective solutions.
Mr. Nguyen Tuan Phuong, President of FPT Software Central region, said that with AI cameras, passengers arriving at the station will quickly know in real time where the airport is crowded, know how long they have to wait and what to do. anything, thereby proactively moving, doing procedures, and reducing waiting time.
The signing ceremony of cooperation to develop a smart airport terminal was signed on the afternoon of April 22. Image: Nguyen Dong
According to Mr. Phuong, passengers will also receive warning information from AI cameras at smart information boards or can install the station’s smart application on their personal phones.
Da Nang International Terminal also deployed mobile applications with smart support solutions such as notifying passengers of departure status and determining passengers’ current location on the map to support travel. .
The number of passengers arriving at Da Nang international airport is increasing, while the infrastructure has not developed in time. The above solution can help passengers shorten check-in time and increase the productivity of staff and passengers.” have good experience to increase station operating efficiency,” Mr. Phuong said.
The station also built a new website to provide a convenient experience for passengers in looking up and searching for multilingual information; Install additional information lookup systems using touch devices throughout to promptly support passengers’ search needs. This system also has the function of collecting opinions and reviews, helping the station receive problems encountered by passengers to promptly improve quality.
Passengers check in at the automatic check-in counter at Da Nang International Terminal. Image: Nguyen Dong
During the 2022-2023 period, Da Nang will be the first airport in Vietnam to deploy smart systems such as automatic immigration control, automatic departure gates, self-check-in counters and self-luggage drop-off. Mr. Do Trong Hau, Deputy General Director of AHT, said that since being put into operation, these systems have helped reduce check-in time, creating a more convenient travel flow for passengers during rush hours.
Da Nang International Terminal was announced with a 5-star rating by Skytrax in early January 2024 and received a certificate at the Skytrax World Airport Awards event in Germany on April 17. In the top 100 best airports in the world 2024 voted by this aviation ranking organization, Da Nang airport ranked 94th, up 7 places compared to the previous year.